CONTACT US - PRIVACY POLICY

CONTACT US

WE ARE HAPPY TO ANSWER ANY PRODUCT RELATED QUESTIONS. HOWEVER, WE APOLOGIZE AS WE ARE NOT MEDICAL DOCTORS, AND LEGALLY WE CANNOT ANSWER ANY QUESTIONS ABOUT YOUR HEALTH OR DISEASE. WE CANNOT DIAGNOSE, TREAT, CURE, OR GIVE ANY HEALTH ADVICE.

SHIPPING INFORMATION:

Once your order is received, all items in stock will be shipped the next business day.

All orders are shipped according to best rate/time as determined by our computers based on package weight and destination. We use UPS as our primary standard service carrier, but packages may also ship via USPS. If the address is a post office box, a carrier other than USPS may initially transport the package; however, it will be delivered by USPS to your post office box. Please allow up to seven business days from ship date for delivery when choosing Standard Shipping. Not available for international orders.

REFUND, RETURNS, AND CANCELLATION POLICIES:

We cannot accept returns or give credits on orders after 10 days from date of receipt of your order. Returns must be in usable condition. Goods returned not due to our error will be subject to a 20% restocking fee. Once your return request is approved you will be notified of the amount of the IN STORE credit that you will receive. All credits must be used within 1 year of the issue date.

PRIVACY POLICY

January 1, 2007

LIFETHREAD HERBAL FORMULAS, LLC will not divulge any information we receive from customers to anyone. We will not rent, sell, or give your name, e-mail address, or credit card information or purchase history to any other company, agency or individual.

OUR COMMITMENT TO YOUR PRIVACY:

Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.

WHAT INFORMATION IS COLLECTED:

As part of the order process, the following information is collected from shoppers:

Name, Shipping/Billing Address, Email address, Phone number, Credit/Debit Card Information

HOW THAT INFORMATION IS USED:

The information collected is strictly used to fill a requested order, to contact buyers if they have questions, or to send email with special offers.

Third-Party Web Beacons: We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here.